Product Disclosure Agreement
This disclosure agreement outlines important information about the products sold by Surface Theory.
Product Information
All hardware finishes and samples are accurately represented to the best of our ability. Please note that actual colors and finishes may vary slightly from images due to lighting, screen settings, and manufacturing variations.
Finish Samples
Finish samples are provided to help you make informed decisions about your hardware selections. Samples represent the finish quality and appearance but may not reflect exact color matching due to natural variations in materials and finishes.
Product Specifications
All product specifications, dimensions, and technical details are provided by manufacturers and are subject to change without notice. We recommend verifying critical specifications before installation.
Shipping
We are not responsible for items lost in shipping. Once your order has been shipped and tracking information has been provided, the carrier assumes responsibility for delivery. We recommend purchasing shipping insurance for high-value orders.
Warranty Information
Products are covered by manufacturer warranties. Warranty terms vary by product and manufacturer. Please contact us for specific warranty information on your purchase.
Returns and Exchanges
Please review our return policy for information about returns and exchanges. Custom or special-order items may have different return conditions.
Contact Us
If you have questions about our products or this disclosure agreement, please contact us through our website.